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Mindscape Rx Holdings LLC - Privacy Policy

Effective Date: March 5, 2025

1. Introduction

Mindscape Rx Holdings LLC ("Company," "we," "our," or "us") respects your privacy and is committed to protecting it through this Privacy Policy. This policy describes the types of information we may collect from you or that you may provide when you visit www.mindscaperx.com ("Website") and our practices for collecting, using, maintaining, protecting, and disclosing that information.

2. Information We Collect

We may collect several types of information from and about users of our Services, including:

  • Personal Information (e.g., name, email address, phone number, mailing address)
  • Health Information (e.g., medical history and treatment preferences when provided through our platform for facilitation of services with third-party healthcare providers)
  • Payment Information (e.g., credit card details for processing transactions)
  • Technical Information (e.g., IP address, browser type, operating system, and usage data collected through cookies and analytics tools)

3. How We Use Your Information

We may use the information we collect for the following purposes:

  • To provide, maintain, and improve our services
  • To facilitate communication between you and healthcare providers
  • To process payments and transactions
  • To respond to customer service requests
  • To send service-related communications (e.g., appointment confirmations, reminders, and updates)
  • To comply with legal and regulatory obligations

4. Sharing of Information

We do not sell or rent your personal information. We may share your information with:

  • Healthcare Providers: To facilitate telemedicine consultations and prescription facilitation
  • Service Providers: Third-party vendors who assist in business operations, such as payment processing and IT support
  • Legal and Regulatory Authorities: If required by law or to protect legal rights

5. Data Security

We implement reasonable security measures to protect your information. However, we cannot guarantee absolute security. Users are responsible for safeguarding account credentials and notifying us of any suspected security breaches.

6. Your Rights and Choices

Depending on applicable laws, you may have the right to:

  • Access, update, or correct your personal information
  • Request deletion of your personal data (subject to legal retention requirements)
  • Opt-out of marketing communications

7. Use of Cookies and Tracking Technologies

We may use cookies and other tracking technologies to enhance user experience, analyze usage patterns, and improve services. You can adjust browser settings to decline cookies; however, some Website features may not function properly.

8. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites.

9. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Your continued use of the Website after changes take effect constitutes acceptance of the revised policy.

10. Contact Information

For questions about this Privacy Policy or to exercise your rights, contact us at: Email: support@mindscaperx.com